How long before I receive my artwork?
Originals ship once they are dry and ready to be packed, which can take up to 7-10 business days. Reproductions generally ship within 3-5 days of order. There are, of course, exceptions—if new work needs extra time to dry or a coat of varnish, but generally these timelines hold. Once shipped, if you are in the United States, you should receive your package within 2-4 days, depending on location. I ship priority, but mail times can still vary based on volume and logistics that are unfortunately out of my control.
If you order both original and reproduction work, you’ll likely receive two separate packages with two separate tracking numbers based on the timelines above.
If you are located outside the United States, I have found the shipping timeline can vary based on location and local services, but generally will take at least 8-12 days to arrive once shipped and often longer.
Depending on volume of orders (busy seasons, in particular), you might occasionally receive a tracking number a couple days ahead as I work through orders to take all at once. Please don’t worry—it means your order is going out very soon!
Do you ship internationally?
Mostly. Due to issues with international mail systems (and the USPS, too), I’ve had to scale down my offerings to avoid both financial loss and stress. Too often, things were getting lost on the way with very little recourse. I genuinely apologize for the inconvenience and am grateful for interest, but also unfortunately can’t handle the additional trouble it’s caused in the past.
What materials do you use?
I promise this is fully covered in my Resources section, as well as my Fundamentals class. I share the information in great detail, but this continues to be the most frequent question I receive (by email, direct message, comments, carrier pigeon, and so on), and for that reason I am no longer going to prioritize responding. This certainly isn't meant to be rude, as I can speak at length about fun art supplies. But I find myself spending too much time on the computer or my phone answering it again and again. If you have reviewed the section carefully and still have questions, then please feel free to reach out!
What if my art arrives damaged?
I take great care in packing each piece for shipment, placing each piece of work in a protective sleeve and mailing in a hard cardboard Stay Flat mailer with chipboard or a hard tube with appropriate handling stickers. Of course, sometimes the postal service seems to take this as a challenge. If your artwork arrives damaged, please contact me immediately. I will create a replacement at no cost and ship it out within the 7-10 business days quoted for normal orders. I do kindly ask that you email me a photo of the damage for my records and to use in dealing with the post office.
Why aren't you accepting commissions?
I enjoy collaborating with clients on special pieces, but I don't currently have the capacity to devote attention to both custom pieces and my original work and planned projects. Thank you for your interest, though; it truly means a lot.
Can I get a tattoo of your work?
This question blows me away. I’m incredibly flattered by the idea that someone would want something I’ve created on their body forever, so thank you. If you’re interested in one of my existing designs, I ask that you purchase the piece. Not only does this pay me for my time, but can also help your tattoo artist properly capture the details. Additionally, I kindly request credit (with tag) on social media if you share, just as you likely would credit the tattoo artist.
Who made your rings?
Working with my hands means showing them a lot in process photos, and I love to wear pretty rings. I find quite a few in antique stores in my hometown, but the thumb ring I always wear was made by The Wild Pine, the especially large turquoise rings I often wear were made by Broken Pine Studio, and the rustic pieces are crafted by Wandering Waters Designs.